Drone Accelerator



1. Our details

This website is owned and operated by Drone Major Limited. Drone Accelerator and Drone Major are trading names of Drone Major Limited, a limited company registered in England and Wales under company number 10395610 and whose registered office address is 26 Aurora Building, Blackwall Way, London, United Kingdom, E14 9NZ. Our main trading address is Level 39, 1 Canada Square, London E145DY, UK.

2. Introduction

Drone Major Limited are committed to protecting and respecting your privacy. This Privacy Notice, together with our Terms and Conditions of Use (Terms), our Cookie Notice and any other documents referred to in it, sets out the basis on which any personal data we collect from you or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Each time you access, use, log into or browse https://dronemajor.net or https://www.droneaccelerator.com (our websites), post content or otherwise interact with Drone Major Limited through our websites, you agree to be bound by this Privacy Notice. If you do not accept this Privacy Notice, please do not access, use or browse our websites, take any of the foregoing steps or otherwise interact with Drone Major Limited.

The data controller of personal data collected through, or as a result of your use of our websites is Drone Major Limited at 26 Aurora Building, Blackwall Way, London, United Kingdom, E14 9NZ.

Our nominated representative for the purpose of the General Data Protection Regulation (GDPR) is the Company’s Compliance Officer, Tanja Hentschke.

2.1. Definitions

For the purpose of this Privacy Notice, the following definitions have been adopted from the EU Regulation 2016/679 (GDPR).

‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

‘Controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

3. Information we may collect from you

We may collect and process the following information about you.

3.1. Information you give us

You may give us information about yourself by filling in forms on our websites or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our websites, purchase one of our services, browse and access content or express an interest in any service listed on our websites. This also applies for using the contact section of our websites for sending a message or calling our customer service number to enquire about products and services, speaking to one of our experts or when you wish to report a problem with our websites.

The information you give us may include without limitation the following:

  • contact details including your name, email address and phone number;
  • details of your requirements for and application of drone technologies;
  • related equipment and services.

3.2. Information we collect about you

With regard to each of your visits to our websites we may automatically collect the following information without limitation:

  • technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page and any phone number used to call our customer service number.

This information is not personal data, but if we combine it with personal data, we will treat the combination as personal data.

3.3. Information we receive from other sources

We may receive information about you from any of the other websites Drone Major Limited operates.

We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

We also may collect information about you from other sources, such as blogs, public resources, third parties and other website users.

4. Use of your information

4.1. Use of information you give to us

We use information held about you in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
  • to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
  • to notify third party suppliers of the products or services you express an interest in via our websites that you have expressed an interest in their product and service and to allow them to contact you in relation to that product or service using the contact details you provided to us when you registered as a registered user of our websites;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);
  • to notify you about changes to our service;
  • to ensure that content from our websites is presented in the most effective manner for you and for your computer.

4.2. Use of information we collect about you

We use information held about you in the following ways:

  • to administer our websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our websites to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our websites safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our websites about goods or services that may interest you or them.

4.3. Use of information we receive from other sources

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive). We process your personal data on the following basis:

  • Consent: Where you have explicitly given your consent (for instance as part of the cookies opt-in) we process your personal data for the purposes given as part of the consent.
  • Site registration: Where you are providing information for the purposes of viewing and accessing information on third party products and services listed on our websites, we process your personal data at your request prior to registering you on our websites and allowing you to access member only areas of our websites. If you do not provide this information we would not be able to complete your registration and provide you with access to certain areas of our websites.
  • Contacting third party drone manufacturers, suppliers, operators and service providers: Our websites enables users to browse, view and express an interest in certain products and services listed on our websites which are offered by third party providers. Part of the service we provide to you on our websites is to share your contact details and details of your requirements relating to drone technologies, associated equipment or services with third parties in connection with a product or service in which you have expressed an interest via our websites by clicking a product listing and viewing the webpage for a product or a service with a view to them providing you with information relating to these products or services (including, but not limited to, providing you with a quote for these products or services) and supplying such products and services to you. When these third parties use your information in this way, they will be acting as data controllers of your information and will have their own privacy policies. We do not accept any responsibility or liability for these policies.
  • Other processing: We process other information as is necessary for our legitimate business interests to ensure the proper functioning of our websites and the prudent operation of our business.

4.4. Other ways we may use your information

We also may use your information for at least the following purposes, either ourselves or through our service providers acting on our behalf:

  • to help provide services to you and respond to your questions and requests;
  • to analyse your use of our websites;
  • to analyse and develop advertisements and advertising campaigns, optimize and determine the effectiveness of content and advertisements, and analyse your interactions with content and advertisements.

Our third-party service providers support our websites and help us provide and improve our service to you, carry out surveys, and conduct user analysis to understand your needs and preferences. We ask these service providers to keep your personal data safe and secure, and only to use your personal data for the purposes we specify. Our third-party service providers include the organisations that support our technology and marketing vendors.

5. Disclosure of your information

We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your personal data to selected third parties including:

  • business partners, members, suppliers and sub-contractors for the performance of any contract we enter into with them for you;
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;
  • analytics and search engine providers that assist us in the improvement and optimisation of our websites.

We will disclose your personal data to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, in order to enforce or apply our Terms and other agreements, to protect our rights, property, or the safety, the rights, the property and safety of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6. Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It will also be processed by staff operating outside the EEA who work for one of our members. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.

We will put in appropriate adequacy safeguards to protect personal data that is transferred outside the EEA. This includes methods such as EU-approved model contractual clauses for inter-company transfers and comprehensive binding corporate rules for intra-company data transfers.

7. Security of your personal data

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

8. Storage duration of your personal data

We will hold your personal data for as long as you are a registered member of Drone Accelerator, Drone Major or any other platform operated by Drone Major Limited. If you decide to cancel your subscription and leave the platform, we will securely archive your personal data, change internal access controls to it and review it for erasure on a determined regular basis.

9. Do Not Track Signals

Except as otherwise specified in this Privacy Notice, we do not alter the practices detailed herein based upon your selection of the Do Not Track setting or other opt out setting or feature that may be offered by your browser.

10. Children

You must be over the age of 16 to become a registered user of our websites. If you are under 16 years old, please do not provide us with your name, contact details or any other information about yourself. If you are between 16– 17, you represent that you have the consent of your parent or legal guardian to use our websites and allow us to collect your personal data and use it in accordance with this Privacy Notice.

11. Links on sites and in advertisements

Our websites may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Our websites may also contain plug-ins from third party offerings such as Facebook, Twitter, Instagram and Google+. We recommend that you review the terms and conditions of use and privacy policies that apply to these platforms prior to clicking on such plugins.

12. Your rights

You can request, at any time, access to the personal data we hold about you.

You can email us at gdpr@droneaccelerator.com to request access to your personal data.

We will reply within 30 calendar days as specified by the European Data Protection Regulation (GDPR).

Under data protection law, you have the right to access the personal data which identifies you and that we are processing. You are also entitled to request information about you which we acquire by processing through automated means to be transferred to you or a third party. You are also entitled, in certain circumstances, to request that we stop processing information we hold on you, to object to any processing that we are undertaking on your information or to have the data erased.

  • You have the right to request access to your personal data and know more specifically why and how we hold it.
  • You have the right to rectification of inaccurate personal data, and we will ensure that inaccurate or incomplete data is erased, amended or rectified.
  • You have the right to have your personal data erased if:
    the data is no longer needed for its original purpose and no new lawful purpose exists;
    you withdraw your consent which is the lawful basis for the processing, and no other lawful ground exists;
    you exercise the right to object to the processing and we have no overriding grounds for continuing the processing;
    the data has been processed unlawfully; or
    erasure is necessary for compliance with EU law or specified British law.
  • Drone Major Limited have the right to decline your request for erasure of personal data to the extent that data processing is necessary:
    for exercising the right of freedom of expression and information;
    for compliance with a legal obligation which requires processing by EU or British law to which Drone Major Limited are subject, or for the performance of a task carried out in the public interest, like public health, archiving and scientific, historical research or statistical purposes; or
    for the establishment of, exercise of or defence against legal claims.
  • You have the right to restrict the processing of your personal data if:
    the accuracy of the data is contested (and only for as long as it takes to verify that accuracy);
    the processing is unlawful, and you request restriction (as opposed to exercising the right to erasure);
    Drone Major Limited no longer needs the data for their original purpose, but the data is still required by Drone Major Limited to establish, exercise or defend legal rights; or
    verification of overriding grounds is pending in the context of an erasure request.
  • You have the right to receive your own personal data, which you have provided to Drone Major Limited, in a structured, commonly used and machine-readable format. You also have the right to transmit the data to another data controller without hindrance from Drone Major Limited unless this is technically unfeasible.
  • Whenever Drone Major Limited justify in writing to you via privacy notice that the data processing we carry out on your personal data is on the basis of legitimate interests, you can object to such processing. As a consequence, Drone Major Limited would no longer be allowed to process your personal data unless it can demonstrate compelling, legitimate grounds for the processing. These grounds must be sufficiently compelling to override your interests, rights and freedoms, such as to establish, exercise or defend against legal claims.
  • You have the right not to be evaluated on the basis of automated processing. The right not to be subject to automated decision-making applies only if such a decision is based solely on automated processing and produces legal effects concerning you or similarly significantly affects you. The underlying processing of personal data is allowed if it is authorised by law, necessary for the preparation and execution of a contract or done with your explicit consent, provided that Drone Major Limited have put sufficient safeguards in place. Such safeguards might include the right to obtain human intervention on the part of Drone Major Limited or another equally effective opportunity to express your point of view to contest the decision.

You are responsible for keeping your personal data current. You can update your personal data through your member account on our websites or by sending an email to gdpr@droneaccelerator.com.

If you prefer not to receive marketing or promotional emails from us, you may click on the Unsubscribe link in any promotional email you receive from us and follow the Unsubscribe instructions. Please note that such requests may take up to ten (10) business days to become effective. You may not opt out of receiving communications regarding your purchases, your dealings with our websites or technical information about our websites.

You have the right to lodge a complaint with the Information Commissioner. Their website is at https://ico.org.uk/.

13. Changes to our Privacy Notice

Drone Major Limited reserve the right to change this Privacy Notice at any time. Should the Privacy Notice be revised, we will post the revised Privacy Notice on our websites and the it will be effective immediately upon posting. Any material changes in the way that we use personal data will apply only to information collected thereafter, unless we provide you with notice or obtain your consent in accordance with applicable law.

Where appropriate, changes will be notified to you by email. Please check back frequently to see any updates or changes to our privacy Privacy Notice.

14. Contact us

If you have any queries, comments or complaints regarding this Privacy Notice, don't hesitate to get in touch.

You can contact us through the Contact section of our websites or contact us through gdpr@droneaccelerator.com.